Last updated: September 2026
EY Party Rentals (“we”, “us”) respects your privacy. This policy explains what personal information we collect through eypartyrentals.ca, how we use it, and the choices you have. We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
- Contact details you give us when you request a quote, book a rental, or message us: name, email, phone number, event address and event date.
- Order details such as the items you rent and delivery or pickup preferences.
- Messages you send through our website chat.
- Basic usage data collected automatically, such as pages visited, browser type and approximate location, through cookies and analytics tools.
How we use your information
- To respond to quote requests and questions.
- To confirm, deliver, set up and pick up your rental order.
- To send booking confirmations and updates about your order.
- To improve our website and services.
We do not sell or rent your personal information.
Third-party services
We use trusted services to run our website, including Google Analytics and Google Tag Manager for site statistics, Calendly for booking appointments, Tidio for live chat, and Google Maps and Google reviews. These providers may process data on our behalf under their own privacy policies.
Cookies
Our website uses cookies to keep it working properly and to understand how visitors use it. You can block or delete cookies in your browser settings, though some features may not work as expected.
How long we keep information
We keep personal information only as long as needed to complete your rental, meet legal and accounting requirements, and handle any follow-up questions.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or withdraw consent to future contact, by emailing info@eypartyrentals.ca or calling (647) 886-6427.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.